You can quickly send us a message or get our contact info from our Contact page which is accessible at the link on the top of this page above our logo.
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We accept Visa, MasterCard, Discover, Amazon Pay, and PayPal.
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Our mailing address is: Magnet Jewelry Store, 672 Dogwood Ave. #335, Franklin Square, N.Y. 11010
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Each product comes as one unit unless we state otherwise in the description. For example, the copper rings and magnetic shoe insoles come as a pair. All of the individual bracelets and necklaces and anklets come as one unless stated otherwise.
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Yes. Please consider your size carefully when making choices and ordering. We list the size(s) we offer for each piece in the options menu or the product description. Please be sure to choose your size(s) based on your actual wrist or ankle size against the skin without adding extra. You can see more information regarding sizing below and on product pages by clicking the Sizing Help link above the size options and also on our Your Size page which is accessible at the link on the top of this page above and to the right of our phone number.
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You can see information regarding sizing on product pages by clicking the Sizing Help link above the size options and also on our Your Size Page which is accessible at the link on the top of this page above and to the right of our phone number.
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If you do not know your actual size, measure yourself with a soft measuring tape, or string and ruler. Wrap it around where you will wear the piece, snugly against your skin, without adding extra. Do not wrap it loosely and do not add extra. You can download a tape measure on our Your Size Page. Then use your actual size when selecting sizes. You can also see more information regarding sizing on product pages by clicking the Sizing Help link above the size options.
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Experiment wearing your bracelet or anklet on each wrist or ankle. If you have discomfort on one particular side, start on that side. Keep on the side that feels best. For a bracelet if you do not have discomfort on either side, consider starting with the left wrist. Results do vary from person to person when using magnetic therapy products and we make no health claims whatsoever.
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While each person may respond differently, wearing magnets on one part of your body(a magnetic bracelet on your wrist for example) may or may not effect other areas of your body. But the proximity of the magnet(s) to a particular part of your body can also sometimes be a factor. This can help to explain why a magnetic anklet or magnetic insoles or a magnetic knee wrap can sometimes have a different effect than a magnetic bracelet for the legs, knees, ankles, and feet. Please read the information we include with your order. Results do vary from person to person when using magnetic therapy products and we make no health claims whatsoever.
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We are glad to help with a size replacement or style exchange. For more information, please see our Shipping & Returns page which is accessible at the link on the top of this page above our logo.
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Your Satisfaction is 100% Guaranteed! We care very much about your satisfaction and happiness. You may return anything you purchase from Magnet Jewelry Store, within 30 days of order for a size exchange(see our Shipping and Returns page for details), or style exchange, or refund. In addition, if you find an error or defect in your order, let us know right away, so we can remedy the situation. For information regarding returns and exchanges, please see our Shipping & Returns page which is accessible at the link on the top of this page above our phone #.
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We will send an email with a delivery tracking link when we ship. Most orders are processed and shipped within 0(same day) - 2 business days from order date.
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We offer Free Shipping within the U.S.A.. Shipping in the U.S.A. is FREE for U.S.P.S. 1st Class (delivery time about 2-5 Postal Days), $7 for U.S.P.S. Priority (delivery time about 2-4 Postal Days). International shipping fee is $15 for U.S.P.S. 1st Class International (estimated delivery time about 6-15 Days, and can vary based on receiving countries postal service). See our Shipping & Returns page at the link above to see the International locations we ship to.
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If your shipping address is outside the U.S.A. then you would be responsible for any duties or customs fees that may be assessed. You will also be responsible for knowing any import policies that may apply in your country such as restrictions or prohibited items.
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Magnet Jewelry Store offers safe & secure ordering online. We are a Geotrust Secure, and offer Norton Safe Shopping.
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YES. When we collect sensitive information on this website such as credit card data or other personal information, it will be encrypted and transmitted to us securely. You can confirm this by looking for a closed lock icon at the bottom of your web browser, or looking for https at the beginning of the address of the checkout page(s) where you enter your personal information. In addition, we are Geotrust Secure and offer Norton Safe Shopping.
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We will never sell or rent your information to anyone for any reason. We only use your information to fill your order and to contact you in regard to your order if needed.
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Gauss is a commonly used measure of the strength of a magnet named after the German mathematician Carl Friedrich Gauss. The higher the gauss, the higher the magnetic strength. But more gauss does not always mean better.
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Gauss is not the only measure of a magnet and can be misleading. Other factors can also be important such as the size and type of the magnet(s) and also where the magnet(s) is worn.
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Rare-earth magnets are strong permanent magnets made from alloys of rare earth elements. They are the strongest type of permanent magnets.
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A neodymium magnet is a type of rare-earth permanent magnet. They are the strongest type of permanent magnets.
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It depends on what the magnetic jewelry is made of. In some cases tap and pool water can damage the cosmetic look of the jewelry. Generally speaking chorinated pool water or salt water should be avoided. 

Our jewelry that is made of Stainless Steel or Titanium Steel (link bracelets and anklets and cable wire bracelets), and lobster clasp hematite jewelry can be worn while bathing if you wish.

For cosmetic reasons we suggest removing Copper Jewelry that has antique finish before bathing. 

Magnetic Hematite Jewelry made with magnetic clasps should be kept as dry as possible and not wear while bathing. Our stainless steel lobster clasp hematite jewelry is ok to get wet. 
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Most people allow copper to age and tarnish naturally, particularly where it is worn against the skin. For more information on copper care, www.google.com copper cleaning.
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The real answer is maybe. Real copper can naturally react to some people's perspiration to turn skin and copper green or blue or black. This is a natural reaction that may happen because of the nature of real copper. One can look at the pure copper made Statue of Liberty to see this green patina in action. You also may know someone that experienced green marks from wearing 14K gold which contains some copper. This is the nature of real copper. It can be removed with soap & water. Some people have body chemistry that's more prone to staining than others. If you get this discoloration on your skin or copper and you do not like it, consider magnet jewelry without copper such as stainless steel magnetic jewelry which will not do this.
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It is possible that the magnets in a magnetic bracelet, when worn alongside a watch, may affect the timing of a watch. It is also possible, if you have a battery operated watch, the magnets may drain the power from the battery.
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Yes. You can request wholesale information at the Wholesale Info link on the top of this page above our phone number.
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Yes. Please read below.
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